Terms Of Service

Terms of Service

Welcome to https://dirtdetectivecleaning.com (the “Site”). The Site is owned and operated by Dirt Detectives of Maryland LLC (“Company,” “we,” “us,” or “our”).

By accessing or using this Site or scheduling services with us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site.

1. Eligibility

By using this Site, you represent that:

• You are at least 18 years old; and

• You have the legal authority to enter into binding agreements.

If you are using this Site on behalf of a company or organization, you represent that you have authority to bind that entity.

2. Services

Dirt Detectives of Maryland LLC provides residential and commercial cleaning services.

All services are subject to availability and may require confirmation. We reserve the right to refuse or cancel service at our discretion.

Scheduling, pricing, cancellations, and service details may be governed by additional written agreements, invoices, or service confirmations provided to you.

3. Payments

Payment for services may be processed through third-party payment providers.

By submitting payment information, you authorize us and our payment processor to charge the agreed amount.

We do not store full credit card numbers on our servers.

Late payments, declined payments, or chargebacks may result in service suspension and additional fees where permitted by law.

4. Cancellations and Rescheduling

Cancellation and rescheduling policies may be provided at the time of booking or service confirmation.

Failure to provide required notice may result in cancellation fees.

5. Website Content

All content on the Site, including text, images, logos, graphics, and other materials (“Content”), is the property of Dirt Detectives of Maryland LLC or its licensors and is protected by applicable intellectual property laws.

You may view and use the Site for personal, non-commercial purposes only.

You may not:

• Copy, reproduce, distribute, or modify Site Content

• Use our trademarks without written permission

• Attempt to interfere with Site security or operation

6. Third-Party Services

The Site may contain links to third-party services, including payment processors, booking platforms, analytics providers, or social media platforms.

We are not responsible for the content, policies, or practices of third-party services.

Use of third-party services is at your own risk.

7. Acceptable Use

You agree not to:

• Use the Site for unlawful purposes

• Attempt to gain unauthorized access to our systems

• Transmit malicious software

• Interfere with the operation of the Site

8. SMS and Electronic Communications

By providing your phone number or email address, you consent to receive communications from Dirt Detectives of Maryland LLC related to:

• Appointment confirmations
• Service updates
• Billing notifications
• Customer service responses
• Marketing communications (if separately opted in)

If you opt in to receive SMS messages, message frequency may vary depending on your interaction with us.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

Consent to receive marketing text messages is not a condition of purchase.

Electronic communications satisfy any legal requirement that such communications be in writing.

Wireless carriers are not liable for delayed or undelivered messages.

9. Disclaimer of Warranties

THE SITE AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

We do not guarantee that the Site will be uninterrupted, error-free, or secure.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Dirt Detectives of Maryland LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SITE OR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Dirt Detectives of Maryland LLC, its employees, contractors, and agents from any claims, damages, or expenses arising out of:

• Your misuse of the Site

• Your violation of these Terms

• Your violation of any law

12. Termination

We may suspend or terminate access to the Site if you violate these Terms.

13. Governing Law

These Terms shall be governed by the laws of the State of Maryland, without regard to conflict-of-law principles.

Any disputes arising out of these Terms shall be resolved in the state or federal courts located in Maryland.

14. Modifications

We may update these Terms at any time by posting a revised version on the Site.

Your continued use of the Site constitutes acceptance of the updated Terms.

15. Privacy

Your use of the Site is also governed by our Privacy Policy, available at:

https://go.dirtdetectivecleaning.com/privacy-policy

16. Contact Information

If you have questions about these Terms, please contact:

Dirt Detectives of Maryland LLC
22 W Padonia Rd Suite B-216, Timonium, MD 21093
[email protected]